INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Where can I view my tracking and order confirmation?

Thank you for ordering from us, we hope you enjoy your product as much as we do!  We will email you a purchase confirmation to the email you provided when you checked out at time of purchase, and we will send tracking info for the product order in that email.  If you have any additional questions about your order feel free to contact us at any time.

Will I receive the same product that I see in the picture?

YES, you will receive the product as shown in the picture.  Note, color on the bung wrench is either blue or yellow, but likely blue.  We ship anywhere in the USA and our warehouse team usually ships the product the same day you order it.  Expect normal shipping times for delivery depending on the product you chose.  (note: if you are international contact us as we are willing to ship to you, we just want to make sure your location is accurate based upon the product you are trying to purchase.) 

Will you restock items indicated as “out of stock?”

Yes, and thank you for your patience as we work hard to keep our inventory in stock for you!  In the rare case that we are out of stock on an item you wish to purchase, feel free to reach out to us via our contact form or via email and we will create a back order for you or send you an email as soon as our products are back in stock!

How can I return an item?

If you are not satisfied with your purchase contact us first and we will provide information on how to receive a replacement or where you can return your product.  Products like the O2 are considered final purchases if they are opened and or used. 

Where can I ship my order?

We ship anywhere in the USA.  You can purchase any of our products and have them shipped to the address of your choice.  For example if you purchase a drum pump and send it to a separate address as a gift.  And yes, we ship internationally - it just costs a lot so we want to make sure we can ship to your location before we send something off at the wrong shipping price.  Contact us for more on international shipping.  

Looking for additional information or have an inquiry?

CONTACT US ANYTIME: